“Always on” literally kills people

May 1, 2018 | Martin, Telperion

The modern workplace can be incredibly stressful – and that’s especially true on Bids. As Head of Delivery at Telperion we’re going from Bid to Bid. So I have to keep our teams performing at a high level and getting past that stress. How? Well practically, the way I do that is by breaking down the challenges and being on the guys’ shoulders:

 

  1. We split the working day into four quarters, starting with a quick stand up where everyone gets clear targets, a ‘buddy’ to help them and a chance to raise anything that might block them;
  2. We absolutely mandate a one hour lunch break between 1230 and 1330 each day. The guys either exercise (there’s a pool up the road and a gym and as a former Director of Sport this is something I see as a real differentiator) or they get out into the Cathedral city to get some air, switch off their phone and get a break. The way I see it, being ‘always on’ literally kills people;
  3. We have a ‘99’ call in the office – based on the Lions tour to South Africa – where if someone is really struggling (or a client desperately needs something at speed) the whole team drops what it’s doing and gets behind the guy who is struggling; and
  4. We listen to the people doing this work, and sit down not once every few weeks but every single day to ask if they’re ok.

 

Ultimately – clients come to us for the energy, the passion and the freshness that they can infuse into their Bid teams. The above is a part of how we deliver it.

Heads up… Telperion

Heads up... Telperion (almost) defrauded of £10,000 by great writing and accurate tone of voice “The MD didn't write those mails to his staff. I know. I am the MD.”    It was a curt e mail, pinged off from his iPad. The MD wrote to Geoff, the head of Finance, about a...

Bringing the freshness

Journalists, competitive swimmers, cage fighters and Cambridge scholars: we are a varied bunch of guys and girls at Telperion. So we bring something a little different to the businesses we work with. Collectively we blend youthful energy and creativity with experience...

Don’t leave your best times on the training track…

Don't leave your best times on the track...   Remember this — they only mark what is in the written submission.   Bids are competitive processes. The only thing that matters is the race itself. Yet time after time companies leave their best performances in training....